Computers & Wifi

• Log onto a computer with your library card barcode and PIN number (your PIN is a 4 digit number. Forgot your PIN/Password?). The computer keeps track of time for you.
  • All residents within our reciprocal borrowing area are asked to apply for a TSCPL library card. Visitors to our library who are not eligible for a library card may obtain a guest pass at the customer service desk to access the computers for 1 hour. Guest passes are issued on an individual, daily basis.
  • Library cards are not transferable; each customer must use their own library card to access the computer.
• Public computers are available on a first-come, first-served basis.
• Public computers are running Windows 10. Software includes Internet Explorer, Firefox, Edge and Chrome for web browsing, Windows Photo Viewer for photo viewing, and Microsoft Office 2013 (Word, Excel, Publisher and PowerPoint).
• Catalog-only computers for searching for library materials are available throughout the library.
• For more information, please read the library's computer use policy.

Who can borrow a laptop? 
Adults (18+) with a library card in good standing can borrow a laptop. 

How can I borrow a laptop? 
Follow the on-screen instructions. These instructions include reading and accepting the Loaner Laptop Terms of Use. 

How long can I borrow a laptop? 
The time limit is 5 hours. 

Do I have to sign a laptop use form? 
No written signature is required but you must read and accept the Loaner Laptop Terms of Use electronically each time you borrow a laptop. 

Do you restrict where I can take the kiosk device? 
Laptops cannot leave the building. You may take them to any location inside the library. 

Is there a receipt for borrowing? 
Yes. A receipt will be emailed to the email address attached to your library account. 

What do I do if the laptop is not functioning properly when I first borrow it? 
Return the laptop as soon as you realize there is a problem with it. Please choose the displayed option that most closely describes the problem you had with the laptop. Then check out another laptop if available. 

Is there a late fee and how much is it? 
No late fees, but full replacement charges ($1,275) apply if not returned. 

What happens if I lose or damage the laptop? 
You are responsible for the loss or damage up to the total cost of the laptop ($1,275) per the Loaner Laptop Terms of Use you accepted when borrowing a laptop. 

Why can’t I borrow a laptop someone else just returned? 
The kiosk performs functions such as deleting the previous patron’s data and recharging the battery. This takes a minimum of 6 minutes (possibly longer depending upon how long the previous user had the device out and how much the battery was depleted) and during that time the kiosk device cannot be borrowed. 

Why are some of the laptops not able to be borrowed? 
A laptop cannot be borrowed while it is in charging mode or if one was reported damaged. Charging laptops will show up as yellow on the kiosk screen. Damaged devices will show up as red with a wrench icon. Damaged devices will be repaired and replaced as soon as possible. 

How do I connect to the wireless network? 
The laptops will automatically login. Once logged in, the laptop will automatically connect to the public wireless network. 

How do I print from a laptop?
Use SmartAlec to upload your documents, then release/print at any Print Release Station at the library. To login, enter your Library Card number and PIN.

When I return the laptop, what happens to any data I have left on it? 
Laptops are wiped clean of data to protect patron privacy after each use. 

What if I get an electronic virus? 
All equipment provided is guaranteed to be 100% virus free when delivered to you. If you get a virus while using the laptop, simply reboot the unit and that will eliminate the virus. Be careful to save anything that you've created on the machine as that will also be erased. 

Can I store data on the laptop hard drive temporarily? 
Yes, however, we recommend you use an external storage device and save your work frequently. If the laptop is rebooted or runs out of power anytime during the borrowing period, all locally saved data will be lost.