Basic Technology Support

When you attend a Computer and Gadget Help workshop, you will get in-person help learning basic technology skills. For example:   

• Downloading documents to the files on your computer, smartphone or tablet 
• Filling out online forms  
• Setting up or using your new laptop, smartphone, tablet or eReader 
• Using productivity suites like Microsoft Office, MS 365, or Google Workspace  
• Using productivity software like Word, Google Docs, Excel, and PowerPoint 

Our teaching style - Self-directed learning 

We aren’t technology experts. We are experts at figuring things out and helping others figure things out. We will encourage and support your self-directed learning activities. This may include guided demonstrations where you control the device while we walk you through the activity, or a more hands-off approach where we point you in the right direction, then remain close by in case you need help. 

Digital Learn
A collection of self-paced classes on technology basics: 

• Easy to follow slide shows 
• Downloadable class notes  
• Designed for beginners 

LinkedIn Learning
Free with your library account, an online library of high-quality instructional videos on the latest software tools and skills: 

• 9,000+ courses taught by industry professionals 
• Each class includes: 
  • Video w/closed captions 
  • Table of contents and class overview 
  • Personal content library 
  • Notebook and transcripts 
• Designed for all levels of learners 

Learning Express Library
Guided student support and preparation to help you: 

• Earn a high school equivalency credential. 
• Prepare for exams like the ACT, SAT, AP, CLEP, GRE, MCAT, LSAT and more. 
• Prepare for career exams like CDL, EMS, military and nursing. 
• Job application support for resume and cover letter tutorials 
• Beginning computer skills, become a better reader and many topics for skills review.   
• Herramientas de aprendizaje, carrera y ciudadanía en español (Learning, Career, and Citizenship Tools)