Right now everything seems to be digital including all your library book checkouts. If you aren’t sure how to use an app or a cool feature on your device, we’re are ready to help! We’ll continue to support and help you learn how to do the things you need to do while we’re all staying safe at home together. Although we really miss seeing and working with you in person.
As the trainer at the library one of my favorite classes has always been Computer and Gadget help. This is a time for us to meet one-on-one with you to help you get to know and learn how to use your “stuff.”
Contact me (firstname.lastname@example.org or 785-580-4607) with your computer and gadget help questions or to schedule a 30-minute virtual appointment Mon-Fri 9am-5pm by phone or Zoom. Please leave your contact information, a brief explanation of what you need help with, and a preferred time when you can be reached.
Help You Can Expect
We can help you with the following things:
- Using library digital resources like Hoopla, Overdrive, Flipster, Creativebug and Lynda;
- Navigating your new iPad, tablet or smart phone;
- Getting free library ebooks on your Kindle or Nook eReader;
- Formatting in Word or Excel;
- Organize files and photos on your computer; and
- Retrieving/resetting a lost or forgotten password.
This past fall I worked with a couple getting ready to go on an extended vacation. They both had brand new phones and wanted to download library ebooks. The new phones had all the bells and whistles and were very different from their previous phones. They were frustrated and felt stuck. We walked through some of the new features and the system together until they were more confident. Before they left, they were both able to login and download library ebooks and audiobooks on their new phones. I saw them a couple months after their trip. They said their phones were helpful on the trip and they liked being able to read library books on them.
Earlier this year we helped a woman who had all of her photos stored in the cloud and didn’t know how to get them down. She wanted to transfer them to her computer’s hard drive and organize them. We walked through setting up folders on her computer, and downloading and saving her photos into the folders. She has the steps all written down now and lots of photos newly stored and organized on her computer.
Each week I help with something different. I am always impressed with people’s curiosity, willingness and determination to learn new things.