Program Manager

The Topeka & Shawnee County Public Library, the Library Journal 2016 Library of the Year, is looking for a Program Manager who is an enthusiastic, organized, and articulate leader who has a passion for what libraries do to impact literacy, learning and quality of life in our community.

This position is responsible for planning, organizing and implementing activities and events that encourage our community to stay curious and discover a passion for learning. This position also manages the Community Services and Youth Services Departments.

A few exciting things this position will get to work on in the coming year or two are:

  • Leading a library team working with architects to redesign the layout and redesign of the Kids library to develop an innovative space that excites children about learning in a fun and interactive environment.
  • Leading the redesign of our program plan to incorporate online and in person programming to create opportunities for all customers in whatever format is most advantageous and convenient for them.
  • This position will also play a vital role on the library’s management team in helping to create and implement a vision for the library of the future.

As the Program Manager, you will:

  1. Ensure the library has a shared vision for programming and learning experiences that is tied to the library’s goals, vision, mission, and core values.
  2. Manage the Community Services and Youth Services departments by ensuring those departments achieve goals and objectives that support the library’s goals, vision, mission, and core values.
  3. Directly supervise the Community Services Supervisor, Youth Services Supervisor and Training Professional position responsible for public training programs by coaching, counseling, and completing performance evaluations for the employees in these positions.
  4. Develop and implement processes for programming and learning experiences.
  5. Work with the Program Committee to set the vision for programs and develop an annual program plan and learning strategies for youth to older adults.
  6. Evaluate the programs provided making sure they are helping to move the community impact goals forward.
  7. Lead and manage the Learning Center as well as other spaces both inside and outside of the library.
  8. Represent the library out in the community through meetings, public speaking and community initiatives.
  9. Continuously environmentally scan for innovative ideas and ways to develop and implement programming and experiences for customers from birth to older adults.
  10. Provide leadership and initiative in helping to provide programming for the community.
  11. Oversee the programming budget and negotiate contracts.
  12. Serve and actively participate as a member of the library’s Management Team.
Position Requirements/Preferences


  • Three years of experience planning and administering programs, learning experiences and/or events is required.
  • Three years of supervisory experience is required.
  • The ability to talk, hear, speak, grasp, sit, stand, walk, bend, squat, reach, lift up to 30lbs, type, and view a computer monitor are required. Frequently requires repetitive motions.


  • Bachelor’s degree from an accredited college or university in training, education or public or business administration is preferred.
  • Previous experience supervising employees who supervise others is preferred.

Knowledge, Skills & Abilities:

  • Considerable knowledge of the principles, practices and methods of executing engaging experiences in a traditional and virtual programming environment.
  • Ability to develop and administer rich, modern strategies for the ultimate learning experiences that improves engagement in library programs.
  • Ability to collaborate with other managers and supervisors to create engaging and effective experiences that align with the library’s goals and objectives.
  • Ability to develop and implement metrics that identify and measure outcomes.
  • Knowledge of and ability to create online digital programming.
  • Knowledge of and ability to use Microsoft office products.
  • Ability to provide leadership and guidance throughout the organization as it pertains to programming.
  • Ability to effectively communicate both orally and in writing.
  • Ability to analyze information from multiple perspectives and make sound decisions and recommendations.
  • Ability to develop professional relationships and interact effectively with library staff at all levels, members of the library boards, library and community partners and the public.
  • Ability to prepare and make effective presentations.
  • Ability to guide, develop and motivate staff.
  • Ability to function effectively in a team-oriented environment.
  • Skill in planning and directing the effective use of department resources.
Pay and Benefits

Starting salary will be in the range of $63,440 to $79,310 depending on qualifications. Excellent benefits including health & dental insurance with pre-tax premiums, and a retirement plan (KPERS). Group life, disability coverage and accidental death benefits are also provided. Other optional benefits available at employee’s expense include vision, life and cancer insurance and a deferred compensation plan.


HOW TO APPLY: A completed, and signed TSCPL job application is required for consideration for each position along with resume and cover letter.  TSCPL application forms are available online at, or in the Library at the Customer Service Desk or in Human Resources.

Application materials may be emailed, mailed, faxed or handed in.

Application materials may be emailed to Please put the title of the position for which you are applying in the subject line.

Application materials may be faxed to 785-580-4496.

Mail completed and signed job application materials to:
Human Resources
Topeka & Shawnee County Public Library
1515 SW 10th Avenue
Topeka, KS 66604

Application materials may also be handed in at the Human Resources Office on the second floor of the library. Human Resource office hours are M-F 9:00 a.m.-4:30 p.m. If the HR office is not open, applications may be dropped off at the Customer Service Desk.

For more information, please contact Human Resources at: 785-580-4491 or send e-mail to:


About the Library

The Topeka and Shawnee County Public Library, Library Journal 2016 Library of the Year, is a 21st-century, landmark library, and features the Alice C. Sabatini Gallery, the Millennium Café, Chandler Booktique (bookstore and gift shop), free meeting rooms, computer training and free gigabit Wi-Fi access.

Located in the heart of Shawnee County, the library has a collection of more than 500,000 books and serves more than 100,000 registered borrowers. About 3,000 people walk through our doors daily. Our bookmobiles make about 20 stops six days a week traveling across the county. We provide services to 55 senior living facilities and 85 homebound individuals. Our Library At Work program delivers library materials to mailrooms at 15 employers throughout the community. Our website serves customers’ needs 24/7. The library offers state-of-the art technology, youth programs that encourage learning and reading, accessibility services addressing the needs of older readers and persons with disabilities, and reference and research tools.

The library is a great meeting venue for community groups and is a cultural hub for art, music and literature. People of all ages discover and experience art at the Alice C. Sabatini Gallery. We connect individuals to culture, art and artists – both modern and classic. The gallery is also recognized for two national art competitions and its annual art exhibit for children. Professional exhibits from the library’s permanent collection (the oldest in the city) as well as traveling exhibits draw nearly 20,000 visitors annually.

The library is helping to transform the lives of its citizens through five community impact goals:

  1. Every child will be ready for kindergarten
  2. Everyone will discover their passion for learning
  3. Everyone will continue learning new ways to live their best life
  4. Topeka and Shawnee County will be an engaged community of readers
  5. The library will be a learning organization committed to excellence in: Leadership, planning, customer focus, process management and partner focus


Jesse Maddox is the Human Resources Director. He leads the staff responsible for recruitment and retention of a diverse workforce of employees and volunteers, employee compensation and benefits plans, organizational culture, employee engagement, employee relation, and legal compliance. Jesse likes to spend time with his family and attend sporting events.