Customer Experience Manager

Every week more than twenty thousand customers walk into the Topeka & Shawnee County Public Library, and not just for our books. Over 7,000 meetings and programs take place each year in our meeting spaces. Library staff provide programs and services in schools, childcare facilities, community recreation centers, on library vehicles, at senior living facilities, […]

Return Library Econtent Early

Help keep ebook hold lists short by returning your econtent early! The ebook and digital audiobook service provided by the Topeka & Shawnee County Public Library is incredibly popular and our ebooks are seemingly flying off our virtual shelves. Hold lists and wait times are getting longer and the Library is doing its best to […]

You are what you experience.

“You are what you experience!” I was so excited.  What a great phrase! I fashioned it after the phrase, “you are what you eat.”  It gets at my thinking about what libraries should be about – The experiences of the members and the staff combine to make us what we are. I just knew Barlett’s […]