Where to Pick Up Your Holds

How will I know if my item is ready for pickup?

Customers will be called or emailed when their item is ready for pickup.

How long do I have to pick up my item?

After five days, unclaimed items will go on to the next person on the waiting list.

Where do I pick up my DVDs and CDs?

Requested CDs and DVDs are available to pick up at the Check Out Desk.

Where do I pick up my Interlibrary Loan request?

Interlibrary Loan requests are available to pick up at the Check Out Desk.

Where do I pick up my Book and Book on CD requests?

Requested books and books on CD are available in a self-service location for customers. The Holds Pick-up Room is located across from the Magazine and Newspaper Reading Room.  Items are arranged alphabetically by the customer’s last name. Customers may use the Self-Check Machine to check out the items, or take the items to the Check Out Desk.

Can someone else pick up my hold for me?

Each item is on hold for a specific customer. Only that customer’s library card can be used to check out the item on the Self Check Machine. If you send a relative to pick up your hold, they will need to take the item to the Check Out Desk and check it out on their own library card.

What if I need to place a hold on a checked in item and pick up the item on the same day?

For same day holds on checked in items, please call the Reference Desk at 785-580-4555 and speak directly to library staff.