How to Pay Fees

What types of fees does the library assess?

  • Library materials returned beyond the due date are subject to a late fee.
  • Usage fees are assessed for Interlibrary Loan and Priority Mail Service.
  • Replacement cost fees are assessed for lost or damaged materials.

What are the late fees on various items?

  • The library charges 25 cents per day, per item on items that have a 21-day check-out period.
  • High-demand materials like Express DVDs, Bestseller Express books, DVD Dispenser items and specialty items, like book bags and magnifiers, are assessed a $1 per day per item late fee.
  • View daily late fee schedule.

When are late fees charged?

  • Late fees are assessed when an overdue item is returned or renewed.
  • If the overdue item is still checked out, the customer’s account will not reflect the daily late fee.
  • After an item is six months overdue, late fees are waived and the customer is charged the replacement cost for the item.
  • Customers who have accrued late fees of $10 or more for un-returned items may also have their account blocked.

When will fees block my account?

  • Accounts are blocked when they carry a $10 or greater fee or any fee older than 60 days.
  • If fees block your account, you will lose library privileges including checking out materials or using the Internet computers until the fee is paid.

Returning to Book Drops

  • Save time and gas—Return your books, DVDs, music CDs and other library materials to the library’s book drops located throughout Shawnee County.
  • Materials returned to the library’s book drops are back-dated to the last date that book drop was emptied. Most book drops are emptied every day.

Lost Items

  • If you notice an item still listed on your account that you believe you have returned, please search again at home for the item to return. If you are sure you returned it, report the item to Library Staff at the Customer Service Desk, Bookmobile or call 785-580-4424.
  • If you lose an item and pay the replacement cost, but later find the item and wish to return it within six months from the checkout date, you will be refunded the replacement cost minus the maximum late fee for the item.

Refunds

  • Customers with a credit on their library account may request a refund at the Customer Service Desk.

Where to Pay Fees

  • Pay fees in person using cash, debit or credit card inside the library at any Check-Out Kiosk, or by personal check at the Customer Service Desk. You can also pay fees at any Bookmobile. You may also pay fees by using money on your library account at a library kiosk.
  • Pay fees by mailing a check to the library, Attn: Circulation. Print the Payment Voucher for mailing a check (PDF) to include with your payment, or include the account information in a brief note with your check. Please specify if the payment should be applied to existing fees or added to your library account for future fees.
  • Pay fees over the telephone with your credit card by calling 785-580-4424.
  • Pay fees online or add money to your library account using your credit card.

For more information about fees or your library account, ask Library Staff at the Customer Service Desk or Bookmobile, call 785-580-4424 or use the online Ask a Librarian services.